Introduction

The front desk is the first point of contact for employees, clients, and visitors—making it one of the most important spaces in any organisation. At Integra Security Group, we provide professional office reception and concierge services that combine warm hospitality with high standards of security and efficiency.

What Is Office Reception & Concierge?

Office reception and concierge services go beyond basic greeting or visitor handling. They represent your brand, maintain order, and ensure that every interaction is handled professionally. These services create a secure and welcoming environment while supporting daily business operations.

Our Office Reception & Concierge Services

Integra Security Group offers fully-trained reception and concierge staff who perform:

✔ Visitor Management

Receiving guests, issuing passes, and maintaining an up-to-date record of all entries and exits.

✔ Front Desk Security

Monitoring access, verifying identities, and ensuring that only authorized individuals enter.

✔ Telephone Handling & Communication

Managing calls, inquiries, and internal communication with professionalism and courtesy.

✔ Lobby & Waiting Area Management

Maintaining a clean, organized, and welcoming environment for visitors.

✔ Mail & Delivery Handling

Coordinating incoming/outgoing mail and package management.

✔ Customer Assistance & Hospitality

Providing general support, information, and assistance for employees and visitors.

✔ Emergency Support

Assisting during fire alarms, evacuations, or security incidents as a trained first response.

Why Choose Integra Security Group?

• Highly trained, presentable, and customer-service-focused staff

• Integrated security knowledge and professional etiquette

• Ability to blend hospitality with safety protocols

• Corporate image representation and brand-aligned service

• 24/7 availability with reliable backup support

• Customized service based on your office culture and requirements

Industries We Serve

Our office reception and concierge services are ideal for:

• Corporate Offices

• Business Centers

• Real Estate & Residential Towers

• Financial Institutions

• Government & Diplomatic Facilities

• Hotels & Hospitality Buildings

• Educational Institutions

• Healthcare & Private Clinics